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Fatima Shah Fatima recently graduated with a Master of Science specializing in health services research from the University of Calgary. Her thesis focused on exploring the management of agitation in older adults in emergency medical services, drawing on a cross-sectional survey and in-depth interviews with EMS providers across Alberta, Canada. This research highlights critical gaps in training, EMS provider wellbeing, and the lack of a conceptual model in Canadian paramedicine for restraint use in older adults. |